Is excellent customer service part of your DNA? And do you want to develop your skills in an international company with skilled and supportive colleagues? Then you are the person we are looking for.
At MASCOT, we deliver much more than high quality products, we also strive for the best customer service. Our Customer Service team plays a key role in our global operations, supporting both customers and our sales team. Providing outstanding service is a core value, and we are committed to delivering it consistently.
Internal Sales Assistant at MASCOT
As part of our team, your primary responsibility will be to support our end-users and distributors, ensuring they receive exceptional service across various channels. You will work closely with a team of 9 skilled colleagues, interacting with customers and external sales teams to ensure their needs are met and expectations exceeded. Your tasks will include:
You will report to the Team Manager and collaborate with colleagues in our Internal Sales team based in Denmark, as well as international colleagues.
Profile with a passion for customer service
As a person, you are friendly, service-oriented, and a team player, with the ability to handle tasks independently. You are comfortable in a dynamic environment, where you will be responsible for a variety of tasks, including routine duties. You are proactive, driven and have a solution-focused mindset. Being well-organised and detail-oriented, you manage deadlines efficiently, even during busy periods.
We offer a comprehensive onboarding process, coaching, and ongoing support, giving you the tools you need to succeed in this role.
Working hours tailored to our customers’ needs
At MASCOT, we prioritize being available when our customers need us. Therefore, your working hours from the headquarters will be:
Be a Mascoteer
At MASCOT, we are more than just a family-owned, international growth company – we are a workplace where ambition, passion, and collaboration go hand in hand. Our mission is simple: to develop, produce, market, and sell the world’s best workwear and safety footwear.
When you join MASCOT, you step into a dynamic company that is always evolving. Our leaders are committed to providing continuous support through coaching, motivation, and open dialogue to foster your professional and personal development. We prioritize a high-energy work environment filled with engagement and a shared ambition to find the best solutions. You will be part of an organisation built on trust, respect, and a strong collective will to succeed. Are you ready to help create the solutions of the future and be a part of a company where quality is at the forefront? Then MASCOT is the place for you.
You will enjoy not only an exciting job but also a vibrant and social workplace. Join our young network or craft club, and experience a variety of activities organised by our active staff association. Enjoy complimentary access to our well-equipped gym and savour delicious meals in our employee restaurant, where professional chefs prepare your lunch. Plus, we will equip you for your DIY projects with discounts on MASCOT workwear. At MASCOT, you will find an inspiring work environment where well-being and solidarity go hand in hand.